Privacy Policy
Effective January 1, 2026
Eastern Goleta Valley Epoxy Flooring, easterngoletavalleyepoxyflooringandconcretepolishing.com, team@easterngoletavalleyepoxyflooringandconcretepolishing.com
What this policy covers
Eastern Goleta Valley Epoxy Flooring is a flooring contractor in Eastern Goleta Valley, CA, and this policy explains what information we collect when you use our website, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this site, starting from our home page, and to the information you send us through the site, by phone or by email. You can read more about who we are on our About page.
Information you give us
When you fill out our contact form, call us or email us, we collect what you choose to share, usually your name, phone number, email address, the address of the property and a description of the floor or concrete work you have in mind.
Our contact form is run by an outside form service, so the details you type into it are collected and stored by that service on our behalf before they reach us.
If we come out for an estimate or do work at your house, we may also keep notes, measurements and photos of the job area so we can price the work and do it correctly.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit, such as your browser type, device type, the pages you look at, how long you stay and the site that sent you here.
We may use analytics tools and cookies to gather this information, and cookies are small files your browser stores so a site can recognize repeat visits and count traffic. We use this to see which pages people find useful and to fix what isn't working, not to identify you personally.
You can block or delete cookies in your browser settings, and the site will still work for reading our pages and reaching us.
How we use your information
We use the information you send us to answer your questions, schedule and give estimates, plan and complete your job, send invoices and follow up after the work is done.
We use website information to keep the site running, understand how visitors use it and improve it.
We don't send marketing messages unless you've asked to hear from us, and you can tell us to stop at any time.
Who we share it with
We don't sell your personal information, and we don't rent or trade it to anyone.
We share it only with the service providers that help us run the business, such as our form, email, website and analytics providers, and only as much as they need to do that work for us.
We may also share information if the law requires it, or if we need to protect our rights, our crew or our customers.
How long we keep it
We keep customer and job records for as long as we need them to finish the work, honor our guarantee, answer later questions about the job and meet tax and business record requirements.
If you contacted us but we never did a job for you, we keep your message only as long as it's useful for following up, and then we delete it.
How we protect it
We limit access to your information to the people who need it to serve you, and we use reputable providers that take reasonable steps to keep data secure.
No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through our contact form or by email.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it, and we'll do so unless we need to keep it for a legal or business record reason.
Depending on where you live, including California, you may have additional rights over your personal information, and we'll respond to those requests as the law requires.
We won't treat you differently or charge you more for asking about or exercising your privacy rights.
Children's information
Our site is meant for homeowners and business owners, not children, and we don't knowingly collect information from anyone under 13. If you believe a child has sent us information, contact us and we'll delete it.
Changes and how to reach us
We may update this policy as our business or the law changes, and the current version will always be posted on this page.
If you have a privacy question or concern, or want to make a request about your information, call us at (805) 335-8374 or reach us through our Contact page, and we'll get back to you.